Privacy Policy

Privacy Policy Hoorray respects your privacy and complies with applicable data protection and privacy laws. Hoorray will collect and use your personal information only with your knowledge and consent when you are using the services, making customer enquiries, registering for information or other services. Hoorray collects personal information only for the purpose of providing the services to you or for any purpose that is directly incidental to the provision of those services. The personal information collected includes your name, date of birth, email address, residential address and two forms of identity. If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and are subject to any preferences indicated to you. In the event that Hoorray wishes to use your personal information for any other purpose, it will identify such purpose and obtain your consent before doing so, except when the new purpose is required by law in which case Hoorray will inform you about which personal details were provided and to which agency they were provided.

"For meeting its legal requirements under the Anti-Money Laundering and Counter Terrorism Financing regulations, Hoorray, as required by law, provides the collected information to regulatory authorities like but not limited to Reserve Bank of India (RBI)."

By giving consent to allow your identity to be verified, you have given consent to Global Data Company to conduct an online check with the relevant State or Territory driver's license issuing authority or with Medicare Australia or with the Australian Post Office or with the relevant State Electoral Commission or with New Zealand Transport Authority license card verification service.

As a user, you have the right and the ability to cancel a transaction by not agreeing to the terms and conditions. All information is collected prior to acceptance of the terms and conditions and if there is any concern about the information we collect or about our privacy policy, then do not proceed with the transaction. Information related to a cancelled transaction will not be used for any purpose apart from internal management of Hoorray.

Be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted, this is the nature of the World Wide Web/Intranet. Hoorray applies 256 bit encryption when collecting or displaying any personal information on the website. Hoorray will not record a customer’s financial details like bank account details or your credit card details. For collecting instant payments over the internet, Hoorray uses the secure standards and services of POLi.

Hoorray uses cookies to allow a customer to login to their account. Cookies sent to your computer from Hoorray only last while you’re browsing our website. We do not store persistent cookies on your computer. Hoorray may use cookies for certain purposes in the future. When that happens, this privacy policy will be updated to show the details.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except when a user account is registered, a voucher is purchased or a donation made to a charity, in which case we record your IP address for detecting misuse of Hoorray services.

Junk mail or unsolicited email
You will only receive marketing or promotional emails from Hoorray if the “Opt out of marketing” flag is not set. You can change this setting at any time by logging into your account and updating. Email related to the operations of the Hoorray will be sent to your email irrespective of the Opt out setting.

For the ability of Hoorray to deliver the low prices to the customers, it does need to complement its income and it is done by allowing suppliers to run promotional campaigns on our website and to our customers. It is probably the best way to know what is actually on sale and there is value in opting in to receive promotional emails.

Tips on sending us information
While we do all we can to guard your privacy, no data transfer over the Internet is 100% secure. When you share your information with us, it is at your own risk. There are ways you can help maintain the secrecy of your information: - always close your browser when you have finished your user session - ensure others cannot access your personal information and emails if you use a public computer.

Hoorray reserves the right to amend or modify this Privacy Policy Statement at any time in response to changes applicable to data protection and privacy legislation .You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.

Customer Support
For providing phone support, the customer will be expected to provide their phone number that will be used to call back to the customer. This avoids the need for the customer to be on hold and also allows us to be efficient in supporting customers in a number of countries in a cost effective manner. The phone numbers will not be used for any other purpose apart from providing support in that particular instance. The phone number will not be given to any other third party and will neither be used by Hoorray for any purpose. For providing support over the next incident, the customer will be expected to provide the phone number again unless the customer opts for the phone number to be saved for call back purposes.

Please note that Hoorray and its representatives will never ask you to reveal your password. If anyone asks for your password by phone or by email, or on any website other than, refuse and immediately report this to

Data Center
The services of Hoorray are provided for all its customer in all countries through computer systems and through Internet. This requires the computer systems to be located in a physical premise which is generally referred to as a ‘Data Centre’. Hoorray uses the data centre from a company called Web24 ( ). Their data centre is physically located in Australia.

Operational Team
The service team of Hoorray may be located in Fiji, Australia or India or in any country in which it offers its services. The service team members will only use any personal information as declared on the websites and the staff does not have access to any information that they do not need for completing their work.